No amount of coercion will enlist him thoroughly in the
service.
"The new efficiency is going to reckon a great deal more with the
needs of the individual man; but in order to do this, it must have
some philosophical conception of the reason for man's existence.
_It is beginning to be understood that when we deny to vast
numbers of individuals the opportunity to do creative work, we are
violating a great universal law_."
Scientific management is sacrificing educational opportunity latent
in the realization of workmanship standards in the same way that
machinery sacrificed it. They both curtail the workers' chance to
discover first-hand what the processes of fabrication are, the
processes in which they are involved; they must adopt ready-made
methods of doing their work, they must accept them out of hand without
questioning, or chance to question, their validity. Workers endowed
with good health and moral vigor resist these attempts to put
something over on them, irrespective of their good or evil results.
The workers have resisted machinery not only because as individuals
they were thrown, out of jobs for a time or lost them permanently, but
because the machine imposed on them a method of work, of activity over
which they had no control. Scientific management has undertaken to
gather up whatever bits of initiative the machine had not already
taken over and to hand back to the workers at the bench directions
for them to follow with a blind ability to accept instruction.
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